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Our Offerings

CloudNiche Consulting Services offers three core service pillars of Skills Development, Consulting and Enablement with Salesforce as the target ecosystem.

 

Salesforce, the global CRM leader, recently announced that a new third-party study addendum from the International Data Corporation (IDC) finds Salesforce and its ecosystem of partners in India will create 1,328,200 jobs among Salesforce customers by 2026, including 569,800 direct jobs and 758,400 indirect jobs.

 

Are you ready to jump the bandwagon?

What We Offer

CRM Strategy Assessment, Consulting and Managed Services by CloudNiche

  • Understanding your Business Needs and Goals

    • For customers aiming to transform their core business operations, a significant challenge lies in defining the fundamental needs and goals that will guide the next steps toward achieving success.

    • Many businesses fail to document their processes in sufficient detail for effective CRM system implementation, leading to a high rate of project failures.

    • We help businesses address these issues, ensuring detailed process documentation and successful CRM execution.

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  • High level Strategy Formulation​

    • After the business needs and goals are identified, the next major step is to define an executable strategy to achieve those goals.

    • Strategy definition involves defining the roadmap, timelines, execution plan aligned with the business goals.

    • We can assist in developing the right strategy, making execution significantly easier.

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  • Collating the Right Tools and Stakeholders

    • Identifying the right tools for strategy execution presents a major challenge for businesses, often due to:​

      • Large number of options in the market

      • High variation in costs

      • Right fitment for features, ease of implementation and ease of maintenance.

    • Once the tools are selected, the next major hurdle is to find the right technology partners and finalize scope and cost through comparative analysis.

    • With our expertise, we can help you streamline the process, ensuring the optimal selection and integration of tools and partners for your business needs.

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  • Execution Plan and Governance

    • With the right tools, stakeholders, planning and strategy in place the best big challenge is to execute this as a transformation project.

    • Any wrong steps here could result in delays, cost escalations and even failures for projects; with the right traction and guidance these projects could be driven in the right manner.

    • With experience of delivering hundreds of projects in the past our team has the right frame of mind, background and track record of successful execution of these projects as a mentor.

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All the above aspects require thorough professionals who have done this again and again in multiple instances. These roles are difficult to be created permanently in the organizations due to short term requirements and are best addressed by professional consultants like us.

Corporate Programs By CloudNiche

  • Salesforce Product Consultant

    • These specialized programs are created for the core Salesforce product offerings. We cover the following Salesforce products as part of our online trainings for a corporate group:​

      • Sales Cloud

      • Service Cloud

      • Community Cloud

      • Account Engagement (Pardot)

      • Marketing Cloud

      • Health Cloud

    • Out of these programs, if essential some of these trainings may be delivered in the classroom/offline mode as well with some logistical adjustments.

    • For other Salesforce products we rely on our training partners to deliver with the same commitment and delivery promise benchmark of CloudNiche.

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  • Selling Salesforce based Products & Services

    • Selling Salesforce Services and Products is not easy for everyone and sometimes because of lack of experience, either the deals don’t close, or there are issues in project delivery due to the wrong selling. 

    • This program is designed to empower the Sales teams of Salesforce Partners, Service Providers and ISVs to sell better and supports all the processes of Sales starting from Lead Processing till closure. 

    • Objective is to enable Sales teams for different offerings, products, industry type, business cases, project types and sales processes involved in the Salesforce ecosystem. 

    • With our strong experience in managing high performance Sales teams in the past, this knowledge imparted through this organized program can definitely help in improving deal closures and effectiveness of project delivery.

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  • Developing Architects and Leaders within Team

    • We believe that architects and leaders within your Salesforce Teams are not born but are developed over time. Due to the high demand of these roles, there is always a crunch within teams leading to burden on the existing teams.

    • We have developed this specialized program to create more Architects and Leaders within the Salesforce Teams of Partners and ISVs.

    • We cover both technical and functional aspects of the role to create future technology leaders within the teams who are capable of driving projects independently.

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  • Pre-Sales/Sales Engineering Enablement for Business Units

    • Presales or Sales Engineer is the most premium role in the ecosystem due to its acute shortage and versatile expectations.

    • Sales team can be the front face for a deal but this Sales Engineer is the backbone of the deal as this person determines the overall fitment, conducts demos, defines scope of work and enables Sales teams with the right kind of cost/effort estimations and SKUs to consider.

    • Without a good Sales engineer, a deal is an impossible task to crack and these skills are not very straightforward to acquire.

    • Our team and leadership has experience of handling a couple of hundred opportunities in the past and have successfully closed a very high ratio of those deals into projects as well.

 

Are you ready to close some deals?

Programs for Individuals By CloudNiche

  • Salesforce Starter Program (12 weeks, Instructor led)

    • Your single most important step to get into the Salesforce ecosystem, this program is designed for either the fresh graduates looking for a professional industry oriented course or laterals looking for a career switch. ​

    • The target job options for this course are Salesforce Trainee, Salesforce Administrator and Salesforce Developer.

    • Over 12 weeks, the program comprehensively covers essential topics for entry-level positions and prepares you for your first Salesforce Certification.

    • The course culminates with a real-world business case study to apply learned skills and critical thinking in practical scenarios.

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  • Salesforce Advanced Program (5 weeks, Instructor led)

    • This program is designed for those wanting to go above and beyond and enter into the complex programming capabilities of Salesforce Platform.

    • The candidates may be from the Starter program or an experienced one looking to enhance their skills, role and of course earnings.

    • Target job roles after this course is Salesforce Developer at entry level and Sr. Salesforce Developer at lateral level.

    • This 5 week course will wrap up with technical assessment exercises.​

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  • Salesforce Career Counselling Service

    • 60 mins of personalized assessment session

    • Detailed analysis report with specific recommendations

    • 30 mins of report walkthrough session along with next steps

    • Unbiased, safe and confidential discussions with sole intent of how to bring you out of your shell

    • Founder driven sessions with 21+ years of advantage and experience to learn from

    • No fear of being judged, impact on current job, peer perception

    • Realistic recommendations based on individual background, caliber, challenges, and opportunities

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  • Soft Skills Enhancement Program (4 weeks, Instructor led)

    • Not every individual comes from a polished background with the desired basic skills to adapt to organizations. 

    • This program caters to individuals seeking greater confidence in navigating corporate culture and those aiming to improve their sustainability in professional roles.

    • Offering a comprehensive blend of essential soft skills, this course enhances overall career readiness.

    • This program concludes with mock scenarios-based assessments to test the learnings.

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  • Getting Past the Communication Barrier (4 weeks, Instructor led)

    • If language hesitation, general communication barriers, or educational background have held you back from open communication, this course is designed to boost your confidence and help you break out of your shell.

    • This is a course with a combination of instructor led verbal and written communication tips, tricks, best practices and success factors to get you ahead of the curve.

    • It’s an interactive course designed to bring out the best within a group of participants and set the foundation for a progressive communication rhythm.

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  • Cracking the Code for Breezy Interviews (2 weeks, Instructor led)

    • If you are one of many folks who know enough but are not able to express yourself appropriately in an interview, this course will be a game changer for you.

    • Our interactive approach brings out the best amongst the peer trainee group as we practice various aspects of the interview process in this 2 weeks sprint course.

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An individual may go for a combination of one or more programs as per the preference.

 

The unique approach of covering all courses via techno functional concepts will be the differentiator for cultivating the next set of industry rockstars.

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